TERMS AND CONDITIONS

Your details

  • a. When you register with the Arabic Books London website, you will be required to
    choose a contact email address and password. You are responsible for all
    sessions and transactions taken under these details. You should keep your
    password safe and not disclose it to anyone. You should change it immediately if
    you feel it has been compromised.
  • b. If any of your details change, such as your credit card billing address, you must
    inform Arabic Books London as soon as possible. You may update your details
    by signing into your account on the Arabic Books London website, and update
    the relevant section.

The contract between us

  • a. Any contract for purchases made through the website will be with The UK Book
    Company Ltd T/A Arabic Books London, whose registered office is situated at
    336 Pinner Rd, Harrow HA1 4LB, company registration number 610095 (The UK
    Book Company Ltd).
  • b. Arabic Books London must receive payment of the whole of the price for the
    goods that you order before your order can be accepted, and the contract
    formed. Payment is not taken until the point of despatch of the goods to you from
    our distribution centre. Once payment has been received Arabic Books London
    will confirm that your order has been received by sending an email to you at the
    email address you provide in your registration form. The shipment email will
    include your name, the order number and the total price. Arabic Books London
    acceptance of your order brings into existence a legally binding contract between
    us on these terms. Any term sought to be imposed by you in your order will not
    form part of the contract.
  • c. Arabic Books London are entitled to withdraw from any contract in the case of
    obvious errors or inaccuracies regarding the goods appearing on our website. If
    an error or inaccuracy is discovered with regards to the advertised price of the
    goods that you have ordered, we will contact you as soon as possible by email.
    This will be to inform you of the correct price of the goods, and to ask you if you
    wish to continue with the order at the amended price, or to cancel the order
    altogether.

Withdrawal by you from the contract

If you are an individual and are not buying goods on behalf of a business, there are
certain circumstances in which you may withdraw from the contract and these are set
out here. This right to withdraw does not apply to business buyers.

  • a.You may withdraw your order for goods at any time up to the end of the twenty
    first working day after you have received the goods. You do not need to give ​
    Arabic Books London any reason for withdrawing your order nor will you have to
    pay any penalty.
  • b.The only circumstance in which you cannot withdraw your order is where you
    have taken the goods you have ordered (or the ones in relation to which you want
    to withdraw) out of the sealed package in which they were delivered.
  • c.To withdraw your order you must notify Arabic Books London in writing at the
    address set out in the returns section of this website.
  • d.If you have received the goods before you withdraw your order then, unless you
    have lost your right to withdraw because you have taken the goods out of their
    sealed package, you must send them back to the Arabic Books London return
    address at your own cost and risk, (or our Arabic Books London store) unless the
    goods were supplied faulty or damaged. If you withdraw your order but Arabic
    Books London has already processed the goods for delivery and you have
    received them, you must not unpack the goods when they are received by you
    and you must send the goods back to Arabic Books London at the Arabic Books
    London return address at your own cost and risk as soon as possible.
  • e. Once you have notified Arabic Books London that you are withdrawing your
    order, any sum debited to Arabic Books London from your credit card will be re­
    credited to your account as soon as possible and in any event within 30 days of
    your order.

Availability of goods you order

If Arabic Books London has insufficient stock to deliver the goods ordered by you, we
will notify you as soon as possible and any sum debited by Arabic Books London from
your credit card will be re­credited to your account and Arabic Books London will notify
you by email at the address given by you in your order form. The refund will be made as
soon as possible and in any event within 30 days of your order. Arabic Books London
will not be obliged to offer any additional compensation for disappointment suffered.
Please note: we endeavour to bring our customers the best value we can by running
special offers, but please remember stocks are limited at the special offer price, and
subject to availability. We update our website as quickly as we can to minimise
disappointment. The process of updating the website when goods have sold out at
promotional price can take a few hours to update. Please note that the price the goods
are offered for tender are as displayed in the Shopping Basket. Rest assured your credit
card will only be debited as your order or individual items from your order are
dispatched.

Multi-­buy offers

Prices exclude postage and packing. Promotions apply to listed titles only, which are
subject to change and availability. If you choose to purchase a product from a multi­buy
offer, but do not purchase enough products to qualify for the special discount, the
product will be charged at the normal price. Please note that on 3 for 2 promotions (and
other multi­buy offers), the lowest priced title will always be the ‘free’ item.

Delivery of goods to you

  • 1.Arabic Books London will post, or arrange a courier on your behalf, for the goods
    ordered by you to the person and address you give Arabic Books London at the
    time you make your order. For goods delivered outside of the EU, the consignee
    (ie the person to whom the consignment is sent) will be the declarant and ​
    importer into the country for which the consignment is destined. The consignee
    will be responsible for both customs clearance and payment of customs duties
    and local taxes where required.
  • 2.Delivery will be made as soon as possible after your order is accepted and in any
    event within 30 days of despatch of the order. All delivery times quoted on the
    website are estimates only, based on availability, normal processing and delivery
    companies.
  • 3. You will become the owner of the goods you have ordered when the goods are
    despatched to you from our distribution centre.

Customs charges

If you are ordering goods for delivery outside of the EU, please note that your
consignment may be subject to import duties and taxes, which are levied once the goods
reach the country of destination. Any such charges levied in relation to customs
clearance must be borne by you. It is accepted by you that Arabic Books London has no
control over additional charges in relation to customs clearance. Arabic Books London
recommend that you check with your local customs officials or post office for more
information regarding importation taxes/duties that may be applicable to your online
order.

Liability

This is as follows:

  • a. If the goods Arabic Books London delivers are not what you ordered or are
    damaged or defective or the delivery is of an incorrect quantity, Arabic Books
    London shall have no liability to you unless you notify Arabic Books London of the
    problem, in writing to sales@arabicbookslondon.com within 10 working days of
    the delivery of goods in question.
  • b.If you do not receive goods ordered by you within 30 days of the date on which
    they were despatched to you, Arabic Books London shall have no liability to you
    unless you notify Arabic Books London in writing at the Arabic Books London
    contact address of the problem within 40 days of the date on which the goods
    were despatched to you.
  • c.If you notify a problem to Arabic Books London under this condition, Arabic
    Books London only obligation will be, at its option, to make good any shortage or
    non­delivery; to replace or repair any goods that are damaged or defective; or to
    refund to you the amount paid by you for the goods in question to the original
    method of payment, unless such method is no longer valid in which case Arabic
    Books London e­coupons will be issued to the value of the refund due.
  • d.Arabic Books London will not be liable to you for any indirect or consequential
    loss or damage arising out of any problem you notify to Arabic Books London
    under this condition and Arabic Books London shall have no liability to pay any
    money to you by way of compensation other than to refund to you the amount
    paid by you for the goods in question under paragraph (c) above.
  • e.Nothing in this condition is, however, intended to limit any rights you might have
    as a consumer under applicable local law that may not be excluded nor in any
    way to exclude or limit Arabic Books London liability to you for any death or
    personal injury resulting from its negligence.
    Nothing in this contract creates any right which is enforceable by any person who is not
    a party to the contract.

Force Majeure

Arabic Books London shall have no liability to you for any failure to deliver goods you
have ordered or any delay in doing so or for any damage or defect to goods delivered
that is caused by any event or circumstance beyond its reasonable control.

Invalidity

If any part of these conditions is unenforceable (including any provision in which Arabic
Books London excludes its liability to you) the enforceability of any other part of these
conditions will not be affected.

Complaints

Arabic Books London operate a complaints handling procedure which is used to try to
resolve disputes when they first arise. If you have a complaint, please email
info@arabicbookslondon.com

Governing Law

The contract between us shall be governed by and interpreted in accordance with
English law, and the English courts shall have jurisdiction to resolve any disputes
between us.

Entire Agreement

These Terms and Conditions, together with the current Arabic Books London website
prices, delivery details and Arabic Books London contact details, set out the whole of
our agreement relating to the supply of the goods to you by Arabic Books London.
These Terms and Conditions cannot be varied except in writing signed by a director of
Arabic Books London. In particular nothing said by any sales person on behalf of Arabic
Books London should be understood as a variation of these Terms and Conditions or as
an authorised representation about the nature or quality of any goods offered for sale by
Arabic Books London. Arabic Books London shall have no liability for any such
representation being untrue or misleading.

Disclaimer

The nature of Internet communications means that your communications may be
susceptible to data corruption, interception and delays. Arabic Books London shall not
be responsible for any detrimental reliance you place on this website or its contents.
Arabic Books London is providing this site and its contents (including any downloadable
data or software) on an ‘as is’ basis and makes no representations or warranties of any
kind with respect to this site or its contents and disclaims all such representations and
warranties, whether express or implied, to the fullest extent permitted by applicable law.
In addition, Arabic Books London makes no representations or warranties about the
accuracy, completeness or suitability for any particular purpose of the information and
related graphics published in this site or that any software or the server that makes it
available are free of viruses or other harmful components.
The information contained in this site may contain technical inaccuracies or
typographical errors. All liability of Arabic Books London howsoever arising for any such
inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable
law.
Neither Arabic Books London nor any of its Directors, employees or other
representatives will be liable for damages arising out of or in connection with the use of
this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and
claims of third parties.

Hyperlinks

Our website may contain hyperlinks. These hyperlinks connect you to sites of other
organisations which are not our responsibility. We have used our reasonable
endeavours in preparing our own website and the information included in it is done so in
good faith. However, we have no control over any of the information you can access via
other websites. Therefore, no mention of any organisation, company or individual to
which our website is linked shall imply any approval or warranty as to the standing and
capability of any such organisations, company or individual on the part of Arabic Books
London.

Promotional discount codes

We may occasionally offer discount codes to customers.
Discount codes are exclusive of online postage and packaging and can only be used
once per person with one discount code to be used per transaction. Discount codes
cannot be used with any other voucher, coupon or offer. Discount codes can only be
used at time of purchase and not retrospectively. Discount codes can only be used on
Arabic Books London.com and not in the Arabic Books London store. Discounts do not
apply to Gift cards, Magazine Subscriptions or Click & Collect. They also do not apply to
any partner sites such as the Amazon Marketplace. We reserve the right to withdraw
codes at any time.
All discount codes are subject to their own Terms and Conditions.

Copyright notice

Copyright notice
All design, text, graphics and the selection or arrangement thereof are the copyright of
Arabic Books London, or of other copyright owners. Permission is granted to
electronically copy and print in hard copy portions of this site for the sole purpose of
placing an order with Arabic Books London, or using this site as a shopping resource.
Any other use of materials on this site (including reproduction for purposes other than
those noted above and modification, distribution, or republication) without the prior
written permission of Arabic Books London is strictly prohibited.

Interpretation

In these Terms and Conditions:

  • ‘Arabic Books London’ means The UK Book Company Ltd T/A Arabic Books
    London 203 High Street, Harlesden NW10 4TE, any connected organisation that
    actually supplies goods ordered by you and any successor to its business;
  • ‘working day’ means every day of a calendar year apart from weekends and
    statutory and public holidays;
  • ‘us’ means Arabic Books London and you together; and
  • ‘you’ and ‘your’ means the person ordering goods under these Terms
    and Conditions.